United States
Frequently Asked Questions (FAQs)
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UPS Battery Backup Systems
- How can I mute the alarms my ups makes when the power goes out?
- Where can I find UPS Replacement Batteries?
- What does Topology and Sinewave mean?
- Do I need to install PowerPanel software for my UPS to work properly?
- Can I use a different software package to manage my UPS?
- How do I connect my CPS425SL if my PC does not have a serial port?
- What operating systems support USB connectivity with CyberPower UPS units?
- Why does my unit beep twice when I turn it on?
- Where is the serial number located on the unit?
- What is the difference between the Battery/Surge outlets and the Surge outlets?
- What types of equipment are NOT allowed to be plugged into the UPS?
- How do I rotate the LCD screen on my OR Series UPS?
- Can I increase the runtime by hooking up multiple UPS units in a row?
- Can I hookup a surge strip to the UPS unit?
- I am not getting any power from the Battery/Surge outlets, only the Surge outlets?
- Why is the wiring fault light illuminated on my UPS unit?
- Why can I not get a dial tone through the communication protection ports of my CyberPower UPS?
- My unit emits a long solid beep. What should I do?
- For my Online UPS system, what does it mean when the Site Wiring Fault LED is flashing, on, or off?
- How do I hookup my PhoneSaver?
- My LCD screen shuts off after 15-30 seconds of inactivity. Is there a way to keep the LCD screen illuminated at all times?
- How do I run a self test?
- Can I use my UPS in conjunction with a generator?
- My unit is beeping twice every 15-45 seconds. What is happening?
- Should the cooling fan on my CyberPower UPS be running at all times?
- Do I have to have the UPS turned on in order for it to charge?
- Are the rackmount ears strong enough to hold up my rackmounted UPS? Shouldn’t it have rear supports as well?
- Should the surge light (Red) be illuminated?
- Should the ground light (Green) be illuminated (Models 750, 850, 880, 890, 895)?
- What types of electronics are intended to be plugged into the "Transformer" outlets?
- How do I correctly use the IN and OUT jacks for the RJ11/45 phone/network ports?
- How do I correctly use the Notebook/Mobile Surge Protector (CPS500NBP)?
- Should the unit beep when I turn it on?
- Why does my device beep twice periodically?
- Why does my unit emit a long solid beep or a series of rapid beeps?
- I am having problems getting the device to work on airplanes. How can I resolve this issue?
- Where can I purchase a new fuse for my power inverter?
- I lost part of the tip of my mobile power inverter. Where can I purchase a replacement?
- Where can I obtain drivers for my CyberPower USB hub?
- Why won't my device work in the hub?
- How do I know when the hub is powered by the battery (Model CPH420MP only)?
- When I connect the hub I get a message "The Generic USB Hub is a HI-SPEED USB device and will function at reduced speed when plugged into a non-HI-SPEED port." What does this mean?
- Are the USB hubs compatible with Windows XP and Vista?