Material Handler I – Processing Orders​


90 Days Temp-to-Hire Position

Reporting to the RMA Supervisor, the Material Handler I – Processing Orders helps maintain the flow and order of RMA inventory in the warehouse. Responsible for the receipt, verification and inventory of incoming RMA products. This position utilizes a forklift and other heavy machinery, such as pallet jacks and clamp and reach trucks, to effectively move large quantities of product within the warehouse.


  • Responsible for the receipt, unloading, organization and processing of received product materials and RMA inventory ensuring accurate documentation into data systems.
  • Monitor and report any RMA issues: RMA space capacity, product condition, pallet configuration, labels, and packing materials.
  • Regularly operate RF scanner within our WMS system – High Jump ensuring accurate data information is obtained and recorded.
  • Load or unload trucks making sure incoming product is free from damage and coincides with packing list or return authorization, and freight is properly positioned and secured in the truck.
  • Administer preventative maintenance plans on equipment to ensure timely service takes place and assist leadership with scheduling staff or use of outside vendors.
  • Comply with all applicable standards, policies and procedures, including safety procedures and the maintenance of a clean work area.
  • Advocates to others warehouse safety regulations, housekeeping practices and encourages employees to become safety conscious.
  • Work diplomatically and effectively across cross-functional teams.
  • Attendance is an essential function of this position.
  • Performing all other duties as assigned.


  • High school diploma and/or equivalent work experience required.
  • Minimum of two years prior warehouse experience in relevant industry.
  • Qualified to operate heavy equipment to move material.
  • Proficient in Warehouse Management Systems – HighJump experience preferred.
  • Ability to learn and follow warehouse procedures and processes.
  • Professional written, verbal and interpersonal communication skills that produce desired results.
  • Capable of reading and interpreting information, such as reports, general correspondence and policy guidelines, with the ability to share with others as needed.
  • Ability to use a computer and standard business and other work-related software with minimal instruction.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions and decimals.
  • Excellent active listening, decision-making, team building and customer service abilities.
  • Ability to work and prioritize independently with the capacity to collaborate with others.
  • Excellent time and organizational abilities with the ability to seek assistance in a professional manner.
  • Ability to manage multiple and varied projects simultaneously with minimal supervision while maintaining attention to detail.
  • Capable of demonstrating an understanding of, and being sensitive to, serving a culturally diverse customer base.
  • Demonstrated ability to learn and apply newly acquired feedback, skills, and knowledge.
  • Ability to maintain confidentiality and comply with professional ethics and standards.
  • Ability to learn and apply new competencies and information as to enhance individual job performance and make recommendations to the department.
  • Strong sense of urgency, accuracy, and follow through.
  • Ability to work independently and as a contributing team member; self-motivating.
  • Proficient in Salesforce and Microsoft Office applications including PowerPoint, Excel, Word, etc.
  • Flexible, organized, personable; professional attire required.