Smart App Online 3-Phase Modular UPS


$9,819.00 MSRP 
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  • Capacity: 10-20 kVA / 10-20 kW
  • Redundancy: (N+X)
  • Power Factor (PF): 1.0
  • Topology: Double-Conversion
  • Waveform: Sine Wave
  • Output: 208/120V or 220/127V VAC Configurable
  • Communication Ports: USB, Serial, Modbus, SNMP, EPO
  • Management Software: PowerPanel® Business
  • Energy Saving: ECO Mode Efficiency >97.5%
  • Warranty: 1 year

Product Overview

The CyberPower SM020KAMFA Smart App Online 3-Phase Modular UPS System brings flexibility, space savings, and efficiency to 3-Phase power protection technology. Configurable for N+N system or N+1 power module redundancy, the system can intelligently manage individual modules to achieve higher efficiency. The customizable modular design can be configured as a tower, side-by-side, or integrated within a rack. The high-density, scalable 10kVA/10kW power modules are 2U in height, saving space while providing more options for capacity expansion.

The SM020KAMFA features double-conversion topology for seamless power protection and a pre-installed RMCARD205 for remote management. The user-friendly 7” color touchscreen displays key status indicators at-a-glance. Three-stage Smart Battery Management (SBM) equalizes battery voltages and reduces excessive heat to extend battery life. Plus, hot-swappable power modules, battery and, bypass allow for rapid replacement and minimal impact to system operation. Ideal for high-end data centers, the SM020KAMFA Smart App Online 3-Phase Modular UPS System assures reliable, high-quality AC power and includes a One-Year Limited Warranty.

Product Features

Double-Conversion Topology
Provides consistent, clean, and nearly perfect power, regardless of the condition of the incoming power. Never a need to switch to battery as DC power operates 100% of the time. Designed for high-end system components, corporate servers, lab equipment, and other sensitive electronic devices.

Sine Wave Output
Keeps sensitive equipment with Active PFC working by preventing unnecessary shutdowns caused by gaps from simulated sine waves.

Full Matrix LCD Touch Screen
Simple to set up, the user-friendly 7” color touchscreen display provides key status indicators at-a-glance with alerts of potential problems that could impact equipment and cause downtime. Screen tilts up to 22 degrees for easy viewing.

Hot-Swappable Batteries
Keeps equipment running by eliminating downtime during UPS power maintenance.

N+N Redundancy
Ensures uninterrupted operation if the entire system fails. N+1 redundancy guarantees system availability if one power module fails.

Expandable External Battery Cabinet
Extends runtime by adding space for additional battery modules.

Smart Battery Mangement
Improves and extends the functional life of a UPS battery and reduces excessive heat during work cycles by using a three-cycle charging process.

Battery Equalization Technology
Battery Equalization is an advanced charging process that maintains the voltages of the batteries at the same level to increase battery life.

PowerPanel® Business Software
Provides tools for easy remote monitoring and managing of the UPS and automates shutdown of multiple devices when needed.

Enables remote management of up to 50 clients via a standard web browser, command line interface (CLI), or network management system (NMS) connection.

Optional Input and Output 175A Circuit Breakers
Ensures power is turned off during service or maintenance and eliminates the risk of unintended powering off.

Upgradable UPS Firmware
Keeps equipment running by eliminating downtime during UPS power maintenance.

Multiple Language Options
The LCD Control Panel can be configured in English or Chinese.

Emergency Power Off (EPO)
Allows the UPS to be shut off in the event of an emergency, when the EPO port is connected to an EPO switch.

Generator Compatible
Ensures a stable sine wave output (free of harmonics and distortion) without switching to battery mode when running on generator input power.

Converter Mode
Provides the flexibility to set the output frequency, regardless of the input frequency, to match connected equipment by selecting 50Hz or 60Hz output on the LCD control panel.

USB, Serial, Modbus, and SNMP Connectivity
Flexible connectivity to use PowerPanel software, Modbus, or a RMCARD205 to monitor and manage your Smart App Online 3-Phase Modular UPS.

Audible Alarms
Identifies when the UPS is running on battery power, overloaded, or has a low battery.

Customizable Configuration
The customizable modular design can be configured as a tower, side-by-side, or integrated within a rack.

One-Year Warranty
CyberPower will repair or replace a defective UPS system (including batteries) within one year of your 3-Phase UPS installation. See warranty for details.

Compatible Products

This product can expose you to chemicals including Nickel and Vinyl Chloride, which are known to the State of California to cause cancer, and Lead, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to

Expand All
Dual Power Inputs Yes
Energy Saving Online ECO Mode Efficiency >97.5%
Hot Swappable Bypass Module Yes – Qualified Personnel Only
Hot Swappable Power Module Yes – Qualified Personnel Only
Module Maximum Capacity 3
Parallel Expansion (Max. Units) 2
Power Module Redundancy Capability Yes
UPS Topology Online Double Conversion
Battery Bus Voltage Nominal: ±120VDC, one-side range: 120VDC – 132VDC
Battery Cabinet Modular External
Charger Voltage Tolerance ≤1% Float
Extended Battery Module BCT3L9N125
Hot Swappable Yes
Hot Swappable Battery Module Yes – Qualified Personnel Only
Recharge Power Default 10% x UPS Power
Recharge Power (Selectable) 1 % – 20 %
Replacement Battery Cartridge Quantity 6
Ripple Current ≤5% C10
Ripple Voltage ≤1% VDC Float
Temperature Compensation (Per Cell) -3 mV/°C
Backfeed Protection Yes
Bypass Input Voltage Range -20 % – 15 %
Bypass Input Voltage Range (Selectable) Lower limit: -10%, -20%, -30%, -40%
Higher limit: +10%, +15%, +20%, +25%
Bypass Overload Protection 110% – 130% Load for 5 Min
130% – 150% Load for 1 Min
>150% Load for 300ms
Bypass Rated Current 55.6A@ 208V
Bypass frequency tolerance (Default) ±10%
Bypass frequency tolerance (Selectable) ±2.5%, ±5%, ±10%, ±20%
Bypass to Inverter Switch Time Synchronized switch: ≤1ms
Current rating of bypass neutral cable (A) 1.7 x Input Rated Current
Input Connector Hardwire (L1, L2, L3, N, G)
Input Frequency Range 40 Hz – 70 Hz
Input Power Factor 0.99
Input Voltage 208/120V 220/127V
Input Voltage Range 187 VAC – 260 VAC
Phase 3 Phase
Synchronization-Window Rated frequency: ±2Hz
Synchronization-Window (Selectable) ±0.5Hz – ±5Hz
THDI (%) < 4% (Full Linear Load)
Automatic Voltage Regulation ±1 (Balanced Load)
±1.5 (100% Unbalanced Load)
Bypass Internal Bypass (Automatic and Manual)
Crest Factor 3:1
Efficiency 92.5% (Battery Mode)
93% (Normal Mode)
Harmonic Distortion < 1.5% at Linear Load
< 6% at Non-Linear Load
Maintenance Bypass Yes
Max Change Rate of Synch Frequency 1 Hz/s
Max Change Rate of Synch Frequency (Selectable) 0.1 – 5 Hz/s
Maximum Capacity (VA) 20000 VA
Maximum Watts Capacity 20000 W
Neutral Current Capability 170 %
Non-Linear Load Capability 100 %
On AC WaveForm Sine Wave
Outlet Type 1 – Hardwire Terminal Block
Output Connector Hardwire (L1, L2, L3, N, G)
Output Frequency 50/60 Hz (auto-sensing/configurable)
Output Power Factor 1
Output Voltage 208/120V 220/127V
Output Voltage Range ±5% VAC
Overload Protection 110% Load for 10 min
125% Load for 1 min
150% Load for 30 sec
>150% Load for 200 ms
Short Circuit Protection 300% – 200ms
Synchronization Window (Rated ) ±2Hz
Synchronization Window (Selectable) ±1Hz – ±5Hz
Transient Voltage Response ±5%
Typical Transfer Time 0 ms
VA 20000 VA
Watts 20000 W
Management & Communications
Dry Contacts Yes
Emergency Power Off (EPO) Port Yes
LCD Multifunction LCD
Touch Screen
LED Indicators Rectifier
Battery Mode
Bypass Mode
SNMP / HTTP Remote Monitoring Yes – RMCARD205 pre-installed
Serial Port 1 RS232
1 RS485
Software (Free Download) PowerPanel® Business
Color Black
Form Factor Modular
Material of Construction Metal
Mounting Hardware Yes
Rack Height 11U
Physical Dimensions – (WxHxD) (cm) 48.51 x 60.71 x 77.47 (cm)
Physical Dimensions – (WxHxD) (in) 19.1 x 23.9 x 30.5 (in)
Physical Dimensions – (WxHxD) (mm) 485 x 607 x 775 (mm)
Physical Weight (kg) 60.69
Physical Weight (lb) 133.8
Dimensions – Shipping
Shipping – Weight (kg) 91.97
Shipping – Weight (lb) 202.75
Shipping Dimensions – (WxHxD) (cm) 63.2 x 78.74 x 102.24 (cm)
Shipping Dimensions – (WxHxD) (in) 24.88 x 31 x 40.25 (in)
Shipping Dimensions – (WxHxD) (mm) 631.95 x 787.4 x 1022.35 (mm)
Dimensions – Power Module
Power Module – Rack Units 11U
Audible noise at 1m from surface of unit 56 dBA
Ingress Protection IP20
Maximum Air Exchange 3.02 m3 /min
Online Thermal Dissipation 5732.16 BTU/hr
Operating Elevation 0 – 10000 ft (0 – 3048 m)
Operating Elevation Note At ≤1000m above sea level, de-rate power by 1% per 100m between 1000m and 3048m
Operating Relative Humidity 0 – 95 % (non-condensing)
Operating Temperature 32 – 104 °F (0 – 40 °C)
Operating Temperature Note Battery life is halved for every 10°C increase above 20°C
Storage Battery Temperature Note Optimum battery storage between -15°C and 20°C
Storage Relative Humidity 0 – 95% (non-condensing)
Storage Temperature -4 – 158 °F (-20 – 70 °C)
Environmental RoHS Compliant
Safety cTUVus
UL1778, CSA C22.2 No. 107.3-14
CFR 47 FCC Part 15, Subpart B, Class A
Product Warranty 1 Year Limited Warranty
Feature Focus

Power Module (N+1) – Ensures power continuity with an additional redundant power module option configuration. If a module fails, the rest of the modules take over to guarantee power needs are met.

UPS System (N+N) – Ensures uninterrupted system operation with a mirrored parallel system configuration and capability to fully take over connected power needs should either system go offline for any reason.

Scalable / Modular Design

Depending on the model selected, the system can be scalable from 10-20kVA or 10-40kVA to meet current and future power needs within the same footprint. N+N parallel system power up to 80kVA capability.

Highly configurable system can be adapted to different site needs. UPS and battery cabinets can be assembled as a tower stack, side-by-side, or within a rack. Power and battery modules are compact and designed for rapid assembly or removal.

High-Density Power Modules

Compact 2U Design (3.3″ height) for easy installation and service. Compact footprint allows for an efficient cabinet design. Getting more power in less space will become critical as growing data centers confront physical space limitations.

User Interface LCD Color Touch Screen

Intuitive LCD touch display control provides four main display windows; Main Menu, System Information, Power Path, and Warning Messages. The operator can control the UPS, check all measured parameters for UPS and battery status, plus monitor event and history logs.

Smart Battery Management

Smart Battery Management (SBM) improves and extends the functional life of a UPS battery and reduces excessive heat during work cycles by using a three-cycle charging process.



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PowerPanel Business Local/Remote | Windows | 32-bit and 64-bit | .exe | v4.10.1

176.2 MB

PowerPanel Business Management | Windows | 32-bit and 64-bit | .exe | v4.10.1

156.1 MB

PowerPanel Business Local | Mac | .dmg | v4.10.1

174.8 MB

PowerPanel Business Management | Mac | .dmg | v4.10.1

156.4 MB

PowerPanel Business | Virtual Machine | Local | .zip | v4.10.1

1.7 GB

PowerPanel Business | Virtual Machine | Remote | .zip | v4.10.1

1.7 GB

PowerPanel Business Local | Linux | 32 bit | .sh | v4.10.1

182.5 MB

PowerPanel Business Management | Linux | 32 bit | .sh | v4.10.1

162.9 MB

PowerPanel Business Local | Linux | 64 bit | .sh | v4.10.1

179.7 MB

PowerPanel Business Management | Linux | 64 bit | .sh | v4.10.1

160.1 MB
What is N+1?

N = Power delivered by the UPS (e.g. 20KVA). +1 refers to an extra power and battery module for redundancy. If there is a fault in one module it can be replaced while still providing fully protected power.

What Is N+N?

N+N is a second complete UPS wired in parallel, distributing 50% of the load evenly across the two units. If one UPS were to fail, the load would be seamlessly picked up by the reciprocal UPS.

What Is (N+1)+(N+1)?

Redundant redundancy, for the most critical applications. Two N+1 UPS systems in parallel to increase reliability exponentially and eliminate downtime. Provide confidence that you are prepared for the unexpected.

Is my UPS “Hot-Swappable”?

If N+1 is purchased, YES! If your system is not configured for N+1, each power module supplies 10KVA of power, so if you are running 20KVA of load on a 40KVA system you can swap power modules because the system will remain running on 30 of 40KVA, easily picking up your 20KVA load until the new power module is installed. For batteries, the same applies. If at least one extra battery string is provided, the UPS can operate fully protected while the battery modules are replaced one at a time.

Do I need the optional circuit breakers?

If the power feed is protected upstream, by an appropriately sized overcurrent protection device, an input circuit breaker is not required. If the output is feeding a distribution panel with a properly sized main circuit breaker, the output breaker is not required. With all of that said, having the circuit breakers located at the UPS adds an extra disconnect point, centralized at the UPS for quick and easy bypass function for repairs or maintenance. If paralleling UPS systems, both systems should be equipped with the optional circuit breakers.

Our Technical Support team will be happy help you with technical questions during business hours.

Our technical support team is available between 6AM and 9PM CST
Monday through Friday
Visit our Support Area

 Model Output VoltageWaveformOutput VA MSRP