Administrative Coordinator

In Shakopee, MN

The Administrative Coordinator serves as the first point of contact to internal and external customers while performing various support functions necessary for the company to operate smoothly. This position is responsible for coordinating day-to-day office activities and uses effective communication methods to support company goals and objectives while promoting cooperation and commitment within the team.

Technical Support Representative Tier II

In Shakopee, MN

The Technical Support Representative Tier II primary role provides positive product support via phone and electronic communication. Additionally, Tier II acts as a facilitator to Tech Support Tier I Representatives on the team, by providing guidance, troubleshooting assistance, and higher-level technical support in addition to supporting all customer issues.