Field Service Engineer

Shakopee, MN

Do you have experience in technical customer service and enjoy teaching others about new technologies? If you said yes, CyberPower is looking for a Field Service Engineer (FSE) to lead the field service program, while also acting as the technical expert to field/inside sales, customers, reseller partners and distributors of CyberPower’s UPS products. The FSE will assist product management with the development of product service documentation, develop and implement a technician certification and training program, and be the primary technical support person for CyberPower’s high VA UPS products. If you enjoy developing new processes and providing technical solutions that meet customer needs, apply today!