PR2000RTXL2UTAA


TAA UPS Systems
  • Capacity: 2000 VA / 2000 W
  • Topology: Line Interactive
  • Waveform: Sine Wave
  • Output: 100-125 VAC ± 5%
  • Plug type & cord: NEMA 5-20P, 10 ft. cord
  • Outlet types: 8 × NEMA 5-20R
  • Communication: USB, Serial, SNMP, Relay, EPO
  • Management software: PowerPanel® Business
  • Remote management: Yes, with optional RMCARD205TAA
  • Warranty: 3 year
  • ENERGY STAR® certified: Yes
MSRP  $1,385.95
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Product Description

PR2000RTXL2UTAA | TAA UPS Systems
Federal Trade Agreements Act (TAA) compliant power protection

Product Overview


The PR2000RTXL2UTAA is a Smart App Sinewave rack/tower convertible UPS with line-interactive topology, surge protection, and battery backup. CyberPower’s Smart App Sinewave series has sine wave output to eliminate power gaps that can be detected by sensitive equipment and cause unexpected shutdowns.

The Smart App Sinewave PR2000RTXL2UTAA improves battery life through battery equalization technology and Automatic Voltage Regulation (AVR), which corrects minor power fluctuations without switching to battery power. The enhanced chassis design with an easy-to-access toolless front panel, captive screws for battery panel access, and color-coded rear panel make battery changes and installations simple and fast. The PR2000RTXL2UTAA also has an innovative LCD panel that rotates 90°, tilts for a better viewing angle, and provides information on 47 different settings including UPS stats, UPS setup and control management, and testing options.

This model accepts the BP48VP2U02TAA Extended Battery Module (EBM) for expanded runtime during power outages and the RMCARD205TAA network management card for remote management and control via a standard web browser or network management system.

With a $400,000 connected equipment guarantee and a three-year warranty, you can trust CyberPower’s commitment to the quality of the PR2000RTXL2UTAA.

  • Battery Backup
    Supplies power long enough for equipment to properly shut down when utility power fails. Helps prevent loss of data and minimizes the component stress caused by a hard shutdown.
  • Surge Protection
    Diverts excess voltage away from sensitive electronic equipment during an AC power surge or power spike to prevent damage.
  • Sine Wave Output
    The UPS generates energy that is identical to, or cleaner than the utility company’s power grid. Benefits include low total harmonic distortion, minimal electrical noise, and optimal line clarity.
  • Automatic Voltage Regulation (AVR)
    AVR increases or decreases the AC power and maintains a safe voltage level without switching to battery mode and conserving battery life.
  • Rotatable Multifunction LCD Panel
    Tilts to provide a better viewing angle when the Smart App Sinewave is mounted low. Rotates 90° when placed in a tower format for horizontal viewing. Provides information on 47 different settings that include UPS status, UPS setup and control management, and testing options.
  • Rack/Tower Versatility
    Allows for horizontal rack or vertical tower installation.
  • Battery Equalization Technology
    Battery Equalization is an advanced charging process that maintains the voltages of the batteries at the same level to increase battery life.
  • Fast Charge Technology
    Allows UPS batteries to return to full capacity more rapidly by using a built-in charger inside of each UPS or EBM.
  • Toolless Battery Panel Access
    Makes battery replacement fast and simple. The faceplate features side latches for easy removal, and captive screws can be loosened by hand to open the battery cover.
  • Extended Battery Modules (EBMs)
    Use Fast Charge Technology to quickly restore full backup power to a UPS system. They also extend runtime.
  • Data-Line Protection
    Prevents power surges that travel through Ethernet lines from causing damage to electronics.
  • PowerPanel® Business Software
    Provides IT professionals with tools for monitoring and managing the UPS and backup power. This software offers remote management functionality. Free software download available. See the Resources tab.
  • Line Interactive Topology
    Exists when a line-interactive UPS has an autotransformer that regulates low voltages (e.g., brownouts) and over voltages (e.g., spikes) without having to switch to battery.
  • GreenPower UPS™ Bypass Design
    Is a patented design that allows utility power to bypass the UPS transformer, when AC power is stable, which reduces energy consumption, noise, and heat buildup.
  • ENERGY STAR
    This model is an ENERGY STAR® certified Uninterruptible Power Supply (UPS) system. ENERGY STAR is the trusted, government-backed symbol for energy-efficient products and practices that help save money and protect the environment.
  • Three-Year Warranty
    CyberPower will repair or replace a defective UPS system (including batteries) within three years of the purchase date. See warranty for details.
  • Connected Equipment Guarantee
    CyberPower will repair or replace properly connected equipment if it is damaged by a power surge.
What’s In The Box

UPS System, Faceplate, UPS User Manual, 2-Post Rack Mounting Kit, 4-Post Rail Rack Mounting Kit, Tower Mounting Kit, Emergency Power Off Cable (gray), and USB A+B Type Cable


WARNING:

This product can expose you to chemicals including Styrene, which are known to the State of California to cause cancer, and Bisphenol A (BPA), which are known to the State of California to cause birth defects or other reproductive harm. For more information go to http://www.P65Warnings.ca.gov.

PR2000RTXL2UTAA | TAA UPS Systems
Federal Trade Agreements Act (TAA) compliant power protection
General
Active PFC CompatibleYes
Energy SavingGreenPower UPS™ Bypass Technology
Energy Star CertifiedYes
UPS TopologyLine Interactive
Battery
Battery Equalization TechnologyYes
Battery Quantity4
Battery Size12V / 9AH
Battery TypeSealed Lead-Acid
Extended Battery ModuleBP48VP2U02TAA
Extended Battery OptionYes
Hot SwappableYes
Replacement Battery CartridgeRB1290X4J
Runtime at Full Load4.3 Minutes
Runtime at Half Load12.2 Minutes
Typical Recharge Time3 hrs
User ReplaceableYes
Dimensions
Physical Dimensions – (WxHxD) (cm)43.43 x 8.64 x 50.04 (cm)
Physical Dimensions – (WxHxD) (in)17.1 x 3.4 x 19.7 (in)
Physical Dimensions – (WxHxD) (mm)434 x 86 x 500 (mm)
Shipping Weight (lbs)88.6
Weight (kg)33.79
Weight (lb)74.5
Dimensions – Shipping
Shipping – Weight (kg)40.19
Shipping – Weight (lb)88.6
Shipping Dimensions – (WxHxD) (cm)56.13 x 27.43 x 61.98 (cm)
Shipping Dimensions – (WxHxD) (in)22.1 x 10.8 x 24.4 (in)
Shipping Dimensions – (WxHxD) (mm)561.34 x 274.32 x 619.76 (mm)
Input
Adjustable Voltage Range70-155Vac
Circuit Breaker20A
Cord Length (ft)10
Frequency Range47-63Hz
Input Voltage100-125Vac
Input Voltage Range75-149Vac
Plug StyleRight Angle, 0° Offset
Plug TypeNEMA 5-20P
Output
Automatic Voltage RegulationDouble Boost
Single Buck
On Battery Frequency50/60Hz +/- 1%
On Battery Voltage100/110/120/125Vac ± 5%
On Battery WaveformSine wave
Outlet TypeNEMA 5-20R
Outlets – Battery & Surge Protected8
Outlets – Critical Load4
Outlets – Total8
Overload ProtectionInternal Circuitry Limiting, Circuit Breaker
Rated Power Factor1
Transfer Time4ms typical
VA2000
Watts2000
Surge Protection & Filtering
EMI/RFI FiltrationYes
Network Protection RJ451-in, 1-out
Surge Suppression (Joules)2430
Management & Communications
Audible AlarmsBattery Mode, Low Battery, Overload, Overcharge, Overheat
Emergency Power Off (EPO) PortYes
HID Compliant USB PortYes
LED IndicatorsPower on, Line mode, Battery mode, Fault, Night mode, Wiring Fault
Management CableUSB Cable, Serial Cable, EPO Cable
Multifunction LCD Panel47 Settings (27 setup and control items + 20 status updates and log menus)
SNMP / HTTP Remote MonitoringYes – with optional RMCARD205TAA
Serial PortYes x2
SoftwarePowerPanel® Business
Physical
ColorBlack
Form FactorRack/Tower
Rack Size2U
Environmental
AC Mode Thermal Dissipation129.6
Maximum Operating Elevation10,000 ft (3,000 m)
Maximum Storage Elevation50,000 ft (15,000 m)
Operating Relative Humidity0 – 95% (non-condensing)
Operating Temperature32 °F to 104°F (0°C to 40°C)
Storage Temperature5°F to 113°F (-15°C to 45°C)
Certifications
EnvironmentalRoHS Compliant
SafetyUL1778, cUL107.1, FCC Class B
Warranty
CEG Amount$400,000
Connected Equipment GuaranteeLifetime
Product Warranty3 Years Limited
PR2000RTXL2UTAA | TAA UPS Systems
Federal Trade Agreements Act (TAA) compliant power protection
Higher Capacity UPS for Longer Runtimes

To determine the size of the UPS that you need, identify the total power load (measure in VA/Watts) of the connected equipment, along with the amount of runtime required (in minutes). Also, think about any equipment that might be connected to the UPS in the future, which could affect the calculations for load and runtime.

Estimating expected UPS runtimes can be challenging, particularly when the consistency of the utility power is not well known. Selecting a UPS with a load capacity 30-35% above the required power load offers the advantage of longer runtimes. This can lower the risk of overloading the UPS and causing an unnecessary UPS shutdown.

Although the initial outlay of a UPS increases with its size because of the higher capacity required for components, long-term operating costs typically decrease. When a UPS operates below maximum capacity, it reduces the stress on components. Sizing a UPS to run loads significantly lower than its capacity also increases spare capacity for future growth, along with extending runtimes.


Efficient Remote Management

The Smart App Series offers full-featured network UPS management capabilities with the PowerPanel® Business Edition software and an optional SNMP network management card. These remote management tools enable centralized power management, monitoring, control, and configuration. They also provide for safe shutdown of connected servers, workstations, and other devices via a standard Web browser or network management system (NMS).

Safe Shutdown

The PowerPanel® Business Edition software, included with every Smart App Sinewave UPS, enables an administrator to remotely manage each aspect of the UPS and facilitate the orderly automatic shutdown of connected equipment in the event of an extended power outage. This software also provides comprehensive network power management for corporate servers and critical workstations supported by the UPS, such as application/operating system shutdown, event logging, reporting, alerts and notifications.

Programmable Outlet Control

Smart App UPS systems allow programming of critical outlets and non-critical outlets, giving administrators the ability to prioritize outlets and increase battery backup runtimes for the most critical equipment during extended power outages. Programmable outlet control also gives an administrator the option to delay-start non-critical outlets, permitting the internal batteries to fully recharge more quickly. This feature is vital to data centers where seamless, uninterrupted equipment bootup is a necessity.


GreenPower UPS Technology

GreenPower UPS™ Technology from CyberPower consists of three different energy-saving designs that improve operating efficiency, reduce heat generation, and consume less power than conventional UPS models.

ECO Mode: Our ECO Mode is a form of bypass technology that can be switched on full time, set for noncritical times (such as nights and weekends), or switched off. This flexibility can help conserve power and save money.

Bypass Design: Our patented bypass design allows current to bypass the transformer and automatic voltage regulation (AVR) when utility power is normal, thus reducing energy consumption and associated costs. Because utility power functions normally most of the time, the bypass design allows for substantial energy savings. This technology also reduces heat generation, an important factor in decreasing operating costs.

High-Efficiency Design: significantly decreases power consumption to create an ultra-efficient backup battery for home and office use.


Sine Wave Power

In the U.S., utility companies provide power to households and offices by distributing single phase alternating current (AC) power at a frequency of 60 Hz. Electrical power can be graphically depicted as a sine wave whereby the electrical signal alternates from +120 volts to -120 volts at a rate of 60 times per second (60 Hz). To enable more efficient operation of large, heavy equipment, utility companies provide commercial and industrial locations with three phase AC power which consists of three overlapping sine waves offset by 120 degrees.

Although utility companies strive to distribute 100% sine wave power, many factors can introduce electrical noise into the AC power signal in the form of sine wave distortions and as voltage sags, surges, spikes, or other irregularities. Sine wave power is important for the optimal functioning of sensitive desktop computers and related peripheral equipment. Without sine wave power output, microprocessor-based equipment can become inoperative or sustain damage from power signal distortions.


Active Power Factor Correction Supplies for IT Equipment

During the past thirty years, people have become more aware of the amount of energy used by IT equipment and devices. For many years, desktop computers and workstations inefficiently consumed power, partly due to the design of the power supplies which transformed AC power (from the wall outlet) to DC power (used by computers). This voltage transformation was relatively inefficient as reflected in low power factor ratings.

In 1992, the U.S. Environmental Protection Agency (EPA), in collaboration with advocates in the IT industry, developed the ENERGY STAR® program to prompt the development of energy-efficient products. Today this program is recognized as an international standard.

To comply with ENERGY STAR standards, manufacturers of desktop and workstation computers incorporate Active Power Factor Correction (Active PFC) as part of the engineering designs, enabling energy efficiencies of 95% or higher. Computers with Active PFC power supplies require sine wave AC power, as supplied by utility companies, for trouble-free operation. For this reason, sine wave UPS systems have become the best choice for backup power.

Simulated or stepped sine wave power, provided by entry-level UPS systems, may be problematic or incompatible with Active PFC devices. Sine wave power varies continuously from positive to negative. Simulated sine wave power mimics a sine wave by using a squared-off approximation. Due to this approximation, simulated sine wave power momentarily creates a zero power gap. When power is interrupted, a computer with an Active PFC power supply may not recognize incoming simulated sine wave power due to the zero output present in the approximated wave. This could cause the system to unexpectedly shut down or sustain system component stress.


Automatic Voltage Regulation

Automatic Voltage Regulation (AVR) in line interactive UPS systems stabilizes the incoming AC signal to maintain output power at a nominal 120 volts by controlling high and low voltages without resorting to battery power. This significantly increases battery life and lessens the likelihood of data loss, memory freezes, and system crashes.

How AVR Works in a Line Interactive UPS

A line interactive UPS includes an AVR autotransformer a special type of transformer designed to switch between powered coils of wire in response to variances in utility power input, thereby increasing or decreasing the magnetic field and the resulting output voltage to connected equipment.

This type of UPS tolerates undervoltage brownouts and overvoltage surges without consuming backup battery power by automatically selecting different power taps on the AVR autotransformer. During normal operation, incoming AC power bypasses the autotransformer (where voltage highs and lows are controlled) while also charging the battery. When the incoming voltage falls below the AVR range, the UPS switches to battery backup, and the DC-AC inverter circuitry is engaged. Power will continue to be supplied by the battery-inverter circuit until incoming voltage returns to the range manageable by the AVR.


Battery Equalization Technology

A chain is only as strong as its weakest link. This proverb holds true for a multi-battery string; the weakest battery reduces the performance and life of the entire battery string. Battery Equalization Technology is an advanced charging process that improves the performance and extends the life of a multi-battery string by charging each battery to a similar voltage.

By charging each battery to a similar voltage, the multi-battery string will charge and discharge at the same level. This improves runtime and extends the time between each battery replacement resulting in lower overall battery costs.

Battery Equalization Technology is a component of a Battery Management System and has been used at the datacenter level for many years. However, this technology has not been available at the individual UPS level until now.


PR2000RTXL2UTAA | TAA UPS Systems
Federal Trade Agreements Act (TAA) compliant power protection

Use Local for USB connected equipment or Remote for UPS with RMCARD

Monitor and manage computer running Local/Remote and networked devices

Shutdown software supports VMWARE vSphere ESX/ESXi 6.0 and later

Shutdown software supports VMWARE vSphere ESX/ESXi 6.0 and later

Shutdown software supports Mac OS systems 10.14 and 10.15

Shutdown software supports Mac OS systems 10.14 and 10.15

Shutdown software supports 32-bit versions of most Linux builds.

Shutdown software supports 64-bit versions of most Linux builds.

Shutdown software supports 32-bit versions of most Linux builds.

Shutdown software supports 64-bit versions of most Linux builds.

PR2000RTXL2UTAA | TAA UPS Systems
Federal Trade Agreements Act (TAA) compliant power protection
What does the Wiring-Fault Indicator light mean?

What is the Wiring-Fault Indicator?

The LED indicator will illuminate red to warn the user that a wiring problem exists, such as bad ground, missing ground or reversed wiring.

What is bad ground?

If your CyberPower unit shorts out or there is a surge/spike in power, it can become a fire hazard by not properly grounding the wire to the earth ground that is connected to your house.

What is missing ground?

A missing ground can cause electrical shock.

What is reversed wiring?

This is caused by the hot and neutral wires being reversed in the wall outlet.

Solutions to try and diagnose the problem:

Try connecting the CyberPower unit into another outlet. If the wiring-fault light indicator is still illuminated contact an electrician to correct the problem with the faulty wall outlet.

If the indicator is illuminated red
Back panel view of a CP1350PFCLCD

Applies to CyberPower products:
Smart App Sinewave, Smart App LCD, PFC Sinewave, Intelligent LCD, AVR, PC Battery Backup, TAA Compliant UPS.

Note: some of the products in their series lines will not come equipped with the wiring-fault indicator light

TECHNICAL SUPPORT
Please contact our Tech Support department with installation, troubleshooting, or general product questions.
Hours of operation: Monday – Friday 7:00am – 6:00pm CST
Contact Tech Support: Submit Ticket Now

What are the red reset buttons on the back of my UPS for?

Those are circuit breakers. If one of the circuits were to be tripped, that button would be sticking out significantly farther than normal and would need to be pushed back in to reset the circuit.

TECHNICAL SUPPORT
Please contact our Tech Support department with installation, troubleshooting, or general product questions.
Hours of operation: Monday – Friday 7:00am – 6:00pm CST
Contact Tech Support: Submit Ticket Now

What is the USB/Serial port for?

The USB/Serial ports allow you to connect your UPS system to a computer and access additional power management features using our PowerPanel Business software. Note: PowerPanel Business must be installed on the connected computer. View the Downloads tab for additional information.

TECHNICAL SUPPORT
Please contact our Tech Support department with installation, troubleshooting, or general product questions.
Hours of operation: Monday – Friday 7:00am – 6:00pm CST
Contact Tech Support: Submit Ticket Now

Critical Load and Non-Critical Load Outlets

“Critical Load” (CL) tends to refer to desktop computers or servers which require safe shutdown during the event of power failure. “Non-Critical Load” outlets refers to redundant equipment such as monitors or other peripherals and should be connected to the NCL outlets to be powered off early in order to save additional battery runtime for the “Critical Load” to safely shutdown. Note that the “Non-Critical Load” NCL outlets are available on select UPS models.

TECHNICAL SUPPORT
Please contact our Tech Support department with installation, troubleshooting, or general product questions.
Hours of operation: Monday – Friday 7:00am – 6:00pm CST
Contact Tech Support: Submit Ticket Now

Do I have to have the UPS turned on in order for it to charge?

The UPS will charge the battery whether the unit is turned on or turned off.

TECHNICAL SUPPORT
Please contact our Tech Support department with installation, troubleshooting, or general product questions.
Hours of operation: Monday – Friday 7:00am – 6:00pm CST
Contact Tech Support: Submit Ticket Now

How do I dispose of my UPS?

CyberPower Systems encourages environmentally sound methods for disposal and recycling of its UPS products. Please dispose of and/or recycle your UPS and batteries in accordance to the local regulations of your state.

TECHNICAL SUPPORT
Please contact our Tech Support department with installation, troubleshooting, or general product questions.
Hours of operation: Monday – Friday 7:00am – 6:00pm CST
Contact Tech Support: Submit Ticket Now

Why does my UPS beep twice when I turn it on?

This is normal operation of the UPS. All CyberPower units perform a self-test routine when they are turned on.

TECHNICAL SUPPORT
Please contact our Tech Support department with installation, troubleshooting, or general product questions.
Hours of operation: Monday – Friday 7:00am – 6:00pm CST
Contact Tech Support: Submit Ticket Now

Our Technical Support team will be happy help you with technical questions during business hours.

Email
Monday - Friday
7am — 6pm CST
Visit our support page

Call Toll Free
Live Monday - Friday
7am — 6pm CST
1-877-297-6937 ( press 1 )

Ask a CyberPower tech support representative to contact you.



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PR2000RTXL2UTAA | TAA UPS Systems
Federal Trade Agreements Act (TAA) compliant power protection
 ModelOutput VAOutput WattsForm FactorWaveformOutlets MSRP
PR2000RTXL2UTAA | TAA UPS Systems
Federal Trade Agreements Act (TAA) compliant power protection
PR2000RTXL2UTAA | TAA UPS Systems
Federal Trade Agreements Act (TAA) compliant power protection