Smart App Online UPS Series


  • Capacity: 10000 VA / 10000 W
  • Power Factor (PF): 1.0
  • Topology: Double-Conversion
  • Waveform: Sine Wave
  • Output: 200, 208, 220, 230, 240 VAC User Configurable ±2%
  • Plug type & cord: Hardwire
  • Outlet types: 1 x Hardwire Terminal Block
  • Maintenance Bypass Switch: Yes
  • Communication ports: USB, Serial, SNMP, Relay, EPO
  • Data line protection: Yes, 1 x RJ-45 In/Out
  • Management software: PowerPanel® Business Edition
  • Energy saving: ECO Mode Efficiency >97%
  • Warranty: 3 year

Product Overview

The CyberPower Smart App Online OL10KRTHW is a 6U rack/tower UPS featuring double-conversion topology for seamless power protection, an intuitive maintenance bypass switch design, and a pre-installed RMCARD205. Ensure maximum efficiency and capacity output with a Power Factor rating (PF) of 1. The energy-saving GreenPower UPS™ ECO Mode enables up to 97% efficiency while reducing power consumption and thermal dissipation. Smart battery management charging technology increases battery life up to 50% and replenishes battery charge from 0-90% in five hours.

The OL10KRTHW enhanced LCD control panel functionality provides the ability to change the IP address, view UPS load energy consumptions, and select UPS diagnostic tests.

Variable 4-speed fans provide automatic thermal management, based on power load, to reduce noise. A tamper-proof input circuit breaker ensures power is not turned off unexpectedly during service or maintenance. The OL10KRTHW simplifies installation with a quick start guide, user-friendly lifting straps, and an enhanced hanging rack mount rail system.

The optional BP240VL3U01 Extended Battery Module expands runtime and speeds restoration of full backup power. The OL10KRTHW comes with a three-year warranty (including batteries) and a $300,000 Connected Equipment Guarantee.

Product Features
  • Double-Conversion Topology
    Provides consistent, clean, and nearly perfect power, regardless of
    the condition of the incoming power. Never a need to switch to battery as DC power operates 100% of the time. Designed for high-end system components, corporate servers, lab equipment, and other sensitive electronic
  • Sine Wave Output
    Keeps sensitive equipment with Active PFC working by preventing
    unnecessary shutdowns caused by gaps from simulated sine waves.
  • Maintenance Bypass Switch
    Service or replace the UPS easily without powering down the connected equipment. The patented interlock bracket
    utilizes a color-coded security screw to simplify and reduce time for maintenance or module replacement.
  • PowerPanel® Business Edition Software
    Provides tools for easy remote monitoring and managing of the UPS and
    automates shutdown of multiple devices when needed.
  • RMCARD205
    Enables remote management of up to 50 clients via a standard web browser, command line interface (CLI), or network management system (NMS)
  • LCD Control Panel
    Displays UPS status data and configures operating settings
    from up to 10 ft. away (DB26 cable not included). The LCD control panel displays and allows configuration of IP
    address settings when an RMCARD205 is installed.
  • Multiple Language Options
    The LCD Control Panel can be configured in English, Spanish, French, and German for ease of use.
  • Extended Battery Module (EBM)
    Extends runtime by adding up to 10 EBMs.
  • Fast Charge Technology
    Allows UPS batteries to return to full capacity more rapidly by utilizing a built-in charger. Restores charge
    from 0-90% within five hours regardless of the number of EBMs.
  • Smart Battery Management (SBM)
    Improves and extends the functional life of a UPS battery and reduces excessive heat during work cycles by
    using a three-cycle charging process.
  • GreenPower UPS™ ECO Mode
    Improves UPS efficiency up to 96% reducing electrical and cooling costs.
  • Hot-Swappable Batteries
    Keeps equipment running by eliminating downtime during UPS power maintenance.
  • Upgradeable UPS Firmware
    Keeps equipment running by eliminating downtime during UPS power maintenance.
  • Hanging Rack Mount Rail
    Ensures easy installation and slides out safely with a safety catch.
  • Tamper-Proof Input Circuit Breaker
    Ensures power is turned off using a tool to eliminate the risk of accidental
    powering off when not desired during service or maintenance.
  • Critical & Non-Critical Load Banks
    Maximizes the output of the UPS by scheduling non-critical loads to shut off allowing additional runtime for
    critical load outlets.
  • Emergency Power Off (EPO)
    Allows the UPS to be shut off in the
    event of an emergency, when the EPO port is connected to an EPO switch.
  • Generator Compatible
    Ensures a stable sine wave output (free of harmonics and distortion) without switching to battery mode when
    running on generator input power.
  • Converter Mode
    Provides the flexibility to set the
    output frequency, regardless of the input frequency, to match connected equipment by selecting 50Hz or 60Hz
    output on the LCD control panel.
  • USB & Serial Connectivity
    Enables full integration with
    built-in power management and auto shutdown features on Windows, Linux, and VMware systems through a
    HID-compliant USB port and Serial port.
  • EMI/RFI Filters
    Prevents electromagnetic and radio
    frequency interference to ensure clean power for connected equipment.
  • Data-Line Surge Protection
    Prevents power surges traveling through telephone and Ethernet lines from causing damage to your equipment.
  • Audible Alarms
    Identifies when the UPS is running on battery power, overloaded, or has a low battery.
  • LED Status Lights
    Indicates Power On, Line Mode, Battery Mode, Bypass Mode, Fault, Replace Battery.
  • Rack/Tower Versatility Allows for horizontal rack or vertical tower installation.
  • Three-Year Warranty
    Gives you peace of mind knowing we will repair or replace a defective UPS system
    (including batteries) within three years of the purchase date. See warranty for details.
  • Connected Equipment Guarantee
    Affirms we will replace properly connected equipment if it is damaged by a
    power surge.
Compatible Products
What's In The Box

Power module; Extended Battery Module (EBM); 3U Maintenance Bypass Switch Module for OL6KRTHW, OL8KRTHW, and OL10KRTHW models; Rackmounts x 2 (2 Sets); Hanging bracket x 2 (2 Sets) Phone line; USB communication cable; Serial Interface Cable (RS-232); NEMA L6-30R to IEC-320-C13 power cord; Quick Start Guide; Safety instruction; Registration warranty card; PowerPanel Management software download card; Rackmount ears x 4; Tie plate; Flat head screws M5X7L x 16; Pan head screws M5X12L x 24; Pan head screws M5X6L x 12; Plastic washers x 16; Screw hole dust covers x 28; Rubber pads x 24

PowerPanel Business software download available here.


This product can expose you to chemicals including Styrene, which are known to the State of California to cause cancer, and Bisphenol A (BPA), which are known to the State of California to cause birth defects or other reproductive harm. For more information go to

Expand All
UPS Topology Double Conversion
Energy Saving Yes – ECO Mode Efficiency >97%
Nominal Voltage 200 V to 240 V
Voltage Range 120 V to 139 V for 0 to 25% Load

140V to 159 V for 0 to 50% Load

160V to 179 V for 0 to 75% Load

180V to 280 V for 0 to 100% Load

Frequency Range 40Hz-70Hz (auto-sensing)
Power Factor 0.99
Cold Start Yes
Backfeed Protection Yes
Plug Type Hardwire
VA 10,000 (10 kVA)
Watts 10,000 (10 kW)
Waveform (Battery Mode) Sine wave
Nominal Voltage (Battery Mode) 200, 208, 220, 230, 240 V ±2% (Configurable)
Frequency 50/60 Hz ±0.25 Hz (Auto-Sensing or Configurable)
Power Factor 1
Harmonic Distortion THD < 3% at Linear Load, < 5% at Non-linear Load
Crest Factor 3:1
ECO Mode Bypass Voltage Range ±10%, ±15% (Configurable)
Outlets – Total 1
Outlets – Type (1) Hardwire Terminal Block
Overload Protection Line Mode:
105% to 125% Load for 1 min
126% to 150% Load for 10 s
Battery Mode:
105% to 130% Load for 10 s
131% to 150% Load for 2 s
Short Circuit Protection UPS Output Cut off Immediately or Input Fuse / Circuit Breaker Protection
Bypass Internal Bypass (Automatic and Manual), Maintenance Bypass
Maintenance Bypass Yes
Transfer Time 0 ms
Runtime at Half Load 10 min
Runtime at Full Load 3.6 min
Battery Type Sealed lead acid
Battery Size 12V/9Ah
Battery Quantity 20
Replaceable Yes
Hot Swappable Yes
Typical Recharge Time 5 h (0% to 90%)
Smart Battery Management (SMB) Mode Yes
Extended Battery Module Optional BP240VL3U01
Replacement Battery (2) RB1290X10
Surge Protection & Filtering
Surge Protection 2430 Joules, IEC 61000-4-5 Level 3
Phone / Network Surge Protection RJ11/RJ45 1-In / 1-Out
EMI/RFI Filtration Yes
Management & Communications
LCD Control Panel Access 50 information status and configuration settings via the
Information and Configuration Menus, in addition to an Event Log Menu.
Rotatable LCD Control Panel Option Yes
Removable LCD Control Panel Option Yes – Requires DB26 cable (not included)
HID Compliant USB Port Yes
Serial Port Yes
Emergency Power Off (EPO) Port Yes
Dry Contact Port Yes
Cables Included USB cable, Serial Cable
LED Indicators Power On (White)

Line Mode (Green)

Battery Mode (Yellow)

Bypass Mode (Yellow)

Fault (Red)

Replace Battery (Red)

Audible Alarms Battery Mode

Battery Low


UPS Fault

Software PowerPanel Business Edition
Expansion Slot Yes – RMCARD205 preinstalled
Form Factor Rack / Tower Convertible (Rotatable LCD)
Enclosure Contruction Steel
Color Black
Rack Mounting Hardware Included
Rack Units 6U
Weight (lbs) 229.9
Weight (kg) 104.5
Dimensions (WxHxD) (in.) 17.05 x 10.4 x 32.3
Dimensions (WxHxD) (mm.) 433 x 264 x 820
Max. Mounting Rail Depth (in.) 36.02
Max. Mounting Rail Depth (mm) 915
Min. Mounting Rail Depth (in.) 20.47
Min. Mounting Rail Depth (mm) 520
Physical Size – Power Module
Dimensions (WxHxD) (in.) 17.05 x 5.2 x 26
Dimensions (WxHxD) (mm.) 433 x 132 x 660
Rack Units 3U
Weight (lbs) 52.8
Weight (kg) 24
Physical Size – Maintenance Bypass Module
Dimensions (WxHxD) (in.) 17.05 x 5.2 x 26
Dimensions (WxHxD) (mm.) 433 x 132 x 660
Rack Units 3U
Weight (lbs) 171.6
Weight (kg) 78
Physical Size – PDU Module
Dimensions (WxHxD) (in.) 7.8 x 5.2 x 6.3
Dimensions (WxHxD) (mm.) 198 x 132 x 160
Rack Units 3U
Weight (lbs) 4.9
Weight (kg) 2.2
Shipping Dimensions
Dimensions (WxHxD) (in.) 24.4 x 25.6 x 44.1
Dimensions (WxHxD) (mm.) 620 x 650 x 1120
Weight (lbs) 289.3
Weight (kg) 131.19
Operating Temperature 32°F to 104°F (0°C to 40°C)
Operating Humidity 0% to 90% non condensing
Operating Elevation 0 ft to 10,000 ft (0 m to 3,000 m)
Storage Temperature -4°F to 113°F (-20°C to 45°C)
Storage Relative Humidity 0% to 95% non condensing
Storage Elevation 0 ft to 50,000 ft (0 m to 15,000 m)
UPS Online Thermal Dissipation (100% Load) 3211 BTU/hr
UPS ECO Mode Thermal Dissipation (100% Load) 1019 BTU/hr
Audible noise at 1 m from surface of unit 38 dBA to 65 dBA (0% to 100% load)
Safety UL 1778 5th Ed.

CSA C22.2 NO.107.3-05

FCC Part 15 Class A

Environmental ROHS Compliant
Product Warranty 3 Years Limited
Extended 2-Year Warranty Optional WEXT5YR-U20C
Connected Equipment Guarantee Lifetime
CEG Amount $300,000


Feature Focus
Extendable LCD Control Panel

Often a UPS is installed in a hard-to-reach area, such as a crowded IT closet, the bottom of a rack, or on the floor. A removable LCD control panel allows for easy access and can be placed up to ten feet away from the UPS when connected by a DB26 cable (sold separately). With an RMCARD205 installed, the LCD control panel will display and allow configuration of IP address settings.

Menu Functions

UPS Status displays vital information about the UPS. There are variable status types, including input and output voltage, battery information, runtime estimates, load data, and more.

LCD Settings Configuration offers customization of the UPS with multiple specific operation parameters including output voltage, sync frequency, alarm settings, and more.

Event Log allows for recording of UPS events with or without PowerPanel® Business Edition management software.

Multi-Language (select models) provides options to display text in English, Spanish, French, or German.

Disable Audible Alarms turns off audible alarms, as needed.

Manual Battery Test enables the user to run a UPS system test to ensure proper operation.

Efficient Remote Management

The Smart App Sinewave and Online Series offers full-featured network UPS management capabilities with the PowerPanel® Business Edition software and an optional SNMP network management card. These remote management tools enable centralized power management, monitoring, control, and configuration. They also provide for safe shutdown of connected servers, workstations, and other devices via a standard Web browser or network management system (NMS).

Safe Shutdown

The PowerPanel® Business Edition software, included with every Smart App Sinewave and Online UPS, enables an administrator to remotely manage each aspect of the UPS and facilitate the orderly automatic shutdown of connected equipment in the event of an extended power outage. This software also provides comprehensive network power management for corporate servers and critical workstations supported by the UPS, such as application/operating system shutdown, event logging, reporting, alerts and notifications.

Programmable Outlet Control

Smart App Sinewave and Online UPS systems allow programming of critical outlets and non-critical outlets, giving administrators the ability to prioritize outlets and increase battery backup runtimes for the most critical equipment during extended power outages. Programmable outlet control also gives an administrator the option to delay-start non-critical outlets, permitting the internal batteries to fully recharge more quickly. This feature is vital to data centers where seamless, uninterrupted equipment bootup is a necessity.



609 KB


18.6 MB
6.04 MB

UPS Smart App Online

32.2 MB

PowerPanel Business Local/Remote | Windows | 32-bit and 64-bit | .exe | v4.10.1

176.2 MB

PowerPanel Business Management | Windows | 32-bit and 64-bit | .exe | v4.10.1

156.1 MB

PowerPanel Business Local | Mac | .dmg | v4.10.1

174.8 MB

PowerPanel Business Management | Mac | .dmg | v4.10.1

156.4 MB

PowerPanel Business Local | Linux | 32 bit | .sh | v4.10.1

182.5 MB

PowerPanel Business Management | Linux | 32 bit | .sh | v4.10.1

162.9 MB

PowerPanel Business Local | Linux | 64 bit | .sh | v4.10.1

179.7 MB

PowerPanel Business Management | Linux | 64 bit | .sh | v4.10.1

160.1 MB

PowerPanel Business | Virtual Machine | Local | .zip | v4.10.1

1.7 GB

PowerPanel Business | Virtual Machine | Remote | .zip | v4.10.1

1.7 GB
Can I use my UPS in conjunction with a generator?

CyberPower Smart App Online Series UPS systems include a Generator Mode setting specifically designed to work with generators. With varying loads, the frequency output from generators can be erratic. This erratic output can make it difficult for a UPS without a Generator Mode setting to recognize the input power, causing the UPS to function on battery power only. With Generator Mode, the UPS can automatically adjust to frequency fluctuations and maintain a full charge of the batteries.

LCD Control Panel
Enable Generator Mode from the LCD control panel.

See also Generator Compatible.

Why does my UPS will go into battery mode while connected to a generator?


Usually when a UPS is on battery power during generator operation it is because the generator is not putting out a stable AC frequency. The unit is designed to switch to battery if the input frequency is at a rate greater than 0.5 Hz per second in order to protect your connected equipment. This protection can’t be disabled as it would expose your equipment to potential damage from poor quality power. For more details regarding usage consult your user manual.


See also Can I use my UPS in conjunction with a generator? Read additional FAQ:

Need to know your UPS RUNTIME?  Use our Runtime Tool!  Search up to 4 at a time based on wattage.

Our Technical Support team will be happy help you with technical questions during business hours.

Our technical support team is available between 6AM and 9PM CST
Monday through Friday
Visit our Support Area

 Model Output VAOutput WForm FactorWaveformOutlets MSRP
 OL10KRTHD 10000 VA10000 WRack / TowerSine Wave4 - NEMA L6-20R,2 - NEMA L6-30R,1 - Hardwire Terminal Block $9,999.95
 OL5KRTHDL 5000 VA5000 WRack / TowerSine Wave2 - NEMA L6-20R,2 - NEMA L6-30R $7,800.00
 OL6KRTHDL 6000 VA6000 WRack / TowerSine Wave2 - NEMA L6-20R,2 - NEMA L6-30R $8,500.00
 OL8KRTHD 8000 VA8000 WRack / TowerSine Wave4 - NEMA L6-20R,2 - NEMA L6-30R,1 - Hardwire Terminal Block $8,599.95
 OL1500RTXL2UN 1500 VA1350 WRack / TowerSine Wave8 - NEMA 5-15R $1,659.00
 OL1500RTXL2U 1500 VA1350 WRack / TowerSine Wave8 - NEMA 5-15R $1,409.00
 OL2200RTXL2U 2200 VA1800 WRack / TowerSine Wave6 - NEMA 5-20R,1 - NEMA L5-20R $1,959.00
 OL3000RTXL2UN 3000 VA2700 WRack / TowerSine Wave6 - NEMA 5-20R,1 - NEMA L5-30R $2,879.00
 OL2200RTXL2UN 2200 VA1800 WRack / TowerSine Wave6 - NEMA 5-20R,1 - NEMA L5-20R $2,219.00
 OL3000RTXL2U 3000 VA2700 WRack / TowerSine Wave6 - NEMA 5-20R,1 - NEMA L5-30R $2,619.00
 OL5KRTHD 5000 VA5000 WRack / TowerSine Wave2 - NEMA L6-20R,2 - NEMA L6-30R $5,549.00
 OL6KRTHD 6000 VA6000 WRack / TowerSine Wave2 - NEMA L6-20R,2 - NEMA L6-30R $6,729.00
 OL1000RTXL2U 1000 VA900 WRack / TowerSine Wave8 - NEMA 5-15R $1,039.00
 OL1000RTXL2UN 1000 VA900 WRack / TowerSine Wave8 - NEMA 5-15R $1,339.00
 OL3000RTXL2UHVN 3000 VA2700 WRack / TowerSine Wave2 - NEMA L6-20R,1 - NEMA L6-30R $3,059.00
 OL6KRT 6000 VA5400 WRack / TowerSine Wave2 - NEMA L6-20R,2 - NEMA L6-30R $5,039.00
 OL8KRT 8000 VA8000 WRack / TowerSine Wave3 - NEMA L6-30R,1 - Hardwire Terminal Block $6,759.00
 OL10KRT 10000 VA10000 WRack / TowerSine Wave3 - NEMA L6-30R,1 - Hardwire Terminal Block $8,169.00
 OL6KSTF 6000 VA6000 WRack / Tower6 - NEMA 5-20R,1 - Hardwire Terminal Block $1,449.00
 OL10KSTF Rack / Tower6 - NEMA 5-20R,1 - Hardwire Terminal Block $1,759.00
 OL5KSTF 5000 VA5000 WRackmount12 - NEMA 5-20R $1,089.00
 OL8K10KRT3UTF $1,759.00