Remote Management Card 400 Firmware 1.0.2 Released

May 10, 2023 by CyberPower

CyberPower has released an update to Remote Management Card Firmware for RMCARD400. See what is new in the notes below and download.

RMCARD400 Firmware Version 1.0.2 (US Release Date: 5/19/2023)

New Features

  • Added support for future environmental sensors.

Feature Improvements

  • Modifications were done to improve how content is displayed.


  • Corrected issue, when using the serial port, with not being able to log in to the
    Command Line Interface (CLI) after the Manager IP had been set.
  • Fixed an issue with PowerPanel Business not being able to get the UPS model name when connected to the RMCARD400.
  • Corrected the PDU Type Value from the SNMPv3 trap.
  • Resolves an issue with special characters ‘–‘ are not being allowed when setting NTP
  • Corrects an issue where the RMCARD would unexpectedly send a “Utility power failed” event for Smart App LCD (OR) series UPS.
  • Fixes an issue where the UPS battery voltage value is displayed incorrectly in PowerPanel Business (PPB).
  • Corrects NCL Bank 2 information on the Web Interface that was displayed incorrectly with the following Smart App Online (OL) series UPS: OL8KRTHD, OL10KRTHD, OL12KRTHD, OL8KERTHD, OL10KERTHD, OL12KERTHD, OL8KRTHDIEC, OL10KRTHDIEC, OL12KRTHDIEC.
  • Resolves an issue with LDAP was not being able to work when the password length was more than 15 characters.

Questions? Contact Tech Support Monday through Friday from 7am– 6pm cst.

Download link and release notes are available here: