The CyberPower Product FAQs offer straightforward knowledge, from explanations about product installation to details about how to configure your power management software. Browse our Product FAQs by topic categories or search by keywords. Obtain the answers to common questions about UPS systems, PDUs, surge protectors, power inverters, mobile batteries, and cables.
Technical Support Hours
Monday - Friday
7am — 6pm CST
Call Toll Free
1-877-297-6937 (press 1)
Contact Tech Support
Thank you for submitting your information. A CyberPower representative will get in contact with you shortly. Click the X to close this window.
An error has occurred while you were attempting to submit this form - please try again. If you are submitting a technical support ticket, please check the Date or Purchase. If uncertain of date of purchase, leave blank. If the problem persists, please call our sales hotline at 1 (877) 297-6937. Thank you!
Success! Thank you!
Whoops! Something went wrong.
Will using an incorrect polarity damage the device?