My unit is beeping twice every 15-45 seconds. What is happening?

This usually indicates that the unit is running on battery power. First, ensure that the unit is plugged correctly into the wall outlet. Second, check to see if the wall outlet is functioning properly by unplugging the CyberPower unit and plugging in a different device. If the other device is not working, there is a problem with the outlet and you should contact an electrician for repair. If the other device is working properly, try the CyberPower unit in a different outlet in the house and see if it yields the same results. If the unit is still producing the dual beeping noise, contact technical support for assistance.

Why is the wiring fault light illuminated on my UPS unit?

The wiring fault light indicates that the outlet that the unit is connected to is either not properly grounded or has reversed wiring. First, try connecting the unit to another outlet. If the unit still displays the electrical wiring fault, contact technical support for assistance.

My unit emits a long solid beep. What should I do?

A long, solid tone indicates that you have overloaded your unit. First, move any low priority electronics (speakers, printers, scanners, etc.) to the Surge-Only outlets and see if that resolves the issue. If you are still overloading the unit, you will either need to remove some of the electronics from the Battery/Surge outlets, or purchase a new unit with a VA/Watt rating suitable for your current demands.

How do I run a self-test?

To run a self-test, open the Power Panel software and then click “Initiate Self Test”. Another way to perform a self-test is by turning off the circuit breaker for the circuit the UPS is plugged into or unplugging the unit from the wall.