Usually when a UPS is on battery power during generator operation it is because the generator is not putting out a stable AC frequency. The unit is designed to switch to battery if the input frequency is at a rate greater than 0.5 Hz per second in order to protect your connected equipment. This protection More >

CyberPower Medical Grade Power Protection Products have been designed to tolerate repeated cleaning in healthcare environments. CyberPower Medical Grade UPS Systems are safe to clean with products containing the chemicals listed below in the concentration specified or less: APPROVED CLEANING CHEMICALS: Ethyl Alcohol 75% Isopropyl Alcohol / Isopropanol 75% Hydrogen Peroxide 5% Sodium Hypochlorite 12% More >

Laser printers use a very high amount of power and can easily overload your UPS. Overloads of this type can damage your UPS. As such we ask that you do not plug laser printers in to the battery backed outlets of the UPS.

The Automatic Voltage Regulation (AVR) in UPS systems adjusts the incoming AC voltage to stabilize the output power to connected equipment.

What is the Wiring-Fault Indicator Light?
The LED indicator will illuminate red to warn the user that a wiring problem exists, such as bad ground, missing ground or reversed wiring.

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The AVR functionality is only for the Battery/Surge outlets. It will not correct the voltage on the Surge only outlets.

The M1100XL can have up to two (2) additional battery packs (model BP36V60ART2U) added to it via the connection on the back panel. The M550L and M750L are not equipped for additional batteries.

Yes, however, the LCD panel will be easier to use when the UPS is in its standard orientation. If you choose to position the UPS unit in a non-standard position, make sure the fan on the back and at least one of the side vents are left unobstructed so the UPS has plenty of airflow.

No. A direct USB or serial connection is required to manage this UPS unit with PowerPanel Business software.

Yes. Desktops, laptops, USB hubs/chargers, phones and other equipment can be connected to this UPS as well. It will provide electricity to them during a power outage just as it would with connected medical equipment.

No. Our medical-grade UPS units are designed and certified to meet UL 60601-1 requirements for use within patient care vicinities for non-critical care equipment. They have not been designed or certified for use with life support or other critical care equipment and should not be used for that purpose.