PDU - Frequently Asked Questions
How do I set a static IP address for my PDU?

Install and run the power device network utility software. Once open, click on the underlined IP address to login. Once logged in, click on the System tab and select Network Service. On the next screen double click your PDU’s MAC address. This will direct you to the Device Setup screen so you can set a Read More ›

What is the default username/password for my PDU?

Username: cyber Password: cyber TECHNICAL SUPPORT Please contact our Tech Support department with installation, troubleshooting, or general product questions. Hours of operation: Monday – Friday 7:00am – 6:00pm CST Contact Tech Support: Submit Ticket Now

What readings does the switched metered-by-outlet PDU provide?

CyberPower switched metered-by-outlet PDUs provide device-level and circuit-level monitoring of input power (V), input frequency (Hz), load (A, kW, kVA), peak load (A) and energy usage (kWh); and outlet-level monitoring of load (A, kW), peak load (kW) and energy usage (kWh). TECHNICAL SUPPORT Please contact our Tech Support department with installation, troubleshooting, or general product Read More ›

Can I monitor at the input or circuit level too?

Yes, all switched metered-by-outlet PDUs also monitor and display input/circuit power readings. TECHNICAL SUPPORT Please contact our Tech Support department with installation, troubleshooting, or general product questions. Hours of operation: Monday – Friday 7:00am – 6:00pm CST Contact Tech Support: Submit Ticket Now

What is the benefit of monitoring at the outlet level?

Outlet-level monitoring provides IT professionals and data center managers with the data necessary to pinpoint inefficiencies and system-critical failures. This information can be used to make more precise decisions about load balancing as well as sizing IT environments to reduce the cost of ownership. Outlet-level monitoring can also be used to track power usage on Read More ›

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