Your Questions, Answered.

Yes. PowerPanel Business can monitor and manage third-party devices using remote management cards from Eaton and APC. PowerPanel Business Management can perform the following functions for third-party UPS systems: power cycle, turn on/off unit, run a battery test, and enable/disable alarms. For third-party PDUs, PowerPanel Business Management can toggle on/off individual outlets.

PowerPanel Business can monitor and/or manage up to 1000 devices.

Yes. PowerPanel Business is able to shut down virtual machines. The software can order either VMware® or Microsoft Hyper-V® to perform an orderly shutdown which includes graceful shutdown of virtual machines.

API capabilities are possible through a CyberPower RMCARD400 network management card. Leveraging this full-featured network management card allows you monitor and manage the connected CyberPower product through a third-party application. For more information, visit the RMCARD400 API Guide.

Capabilities vary by product. A UPS system can be power cycled remotely with PowerPanel Business. A bank of outlets (critical/non-critical outlet banks) can be power cycled or setup to shut down early during a power outage on a UPS system via a network connection. A switched PDU can give you the ability to toggle individual Read More ›

Yes, data from individual units can be gathered via a network card and delivered via SNMP. The network card receives information from the connected UPS or PDU then sends to a network management system via SNMP for monitoring or reporting.

SNMP protocols can be used for monitoring equipment via third party software. CyberPower network management cards allow for the ability to deliver information on the connected UPS system or PDU to a network management system. Most network management systems will allow for the import of a CyberPower MIB file.

Yes, this is possible by ‘grouping’ products in either PowerPanel® Cloud or Business editions. Each client would be assigned their own group.

The RWCCARD100 is compatible with all CyberPower UPS systems that have an optional card slot (including Smart App Online, Smart App Sinewave, Smart App LCD, and CP1500PFCLCD models).

Yes.  You do not need to power down your UPS system to add it or to change it.

Yes. If you have encryption security enabled on your router, you will be prompted to enter it during the setup of the cloud card.

Yes, there will be a slight delay.  It typically takes a few minutes before you see it, but can occasionally take longer.