Use Agent when you are connecting the computer to the UPS with a USB or Serial cable. Use Client if you are connecting the computer via your network to the RMCARD installed on the UPS. Use Center when you want to monitor and manage all the CyberPower power protection products on your network.
Yes, the Secret Phrase of all computers running PPBE and RMCARDs needs to be the same for communication to be established. This is set up under Security>Authentication.
Yes, the following network service ports should not be blocked by firewalls where PPBE is installed:
PPBE can only find devices within the same subnet. If your computer is on a different subnet than that of the UPS you want to connect to, then you have to change the IP address of your computer to be on the same subnet as the UPS or vice versa.
There is no limit to the number of devices PPBE Center can support.
There is no limit to the number of PPBE Clients a PPBE Agent can support.
RMCARDs can manage up to 50 PPBE Clients.
No, you can only install one role of PPBE on a computer.
CyberPower UPS systems will not work with other UPS manufacturers’ software, but many models do support OS supplied management (e.g. Vista, XP, OS X).
PowerPanel software is not required for the UPS to provide surge suppression and battery backup. However, installing the PowerPanel software provides additional features and control for the UPS, along with the ability to automatically shut down your computer in event of a power outage.