What is an isolation transformer?

An isolation transformer removes the physical path that current can flow on between two systems while still allowing them to exchange power. This enhances UPS performance and safety by suppressing electrical line noise and lowering the potential current on the UPS’s metal chassis.

What is the USB/Serial port for?

The USB/Serial ports allow you to connect your UPS system to a computer and access additional power management features using our PowerPanel Business software. Note: PowerPanel Business must be installed on the connected computer. View the Downloads tab for additional information.

Where can I obtain drivers for my CyberPower USB hub?

CyberPower USB hubs use a generic Microsoft USB driver. If the hub does not install automatically as soon as the device is plugged into the PC, please visit www.windowsupdate.com and verify whether you have all the available updates for your operating system. NOTE: USB 2.0 hubs will only work with Windows 98SE and newer versions of Windows.

What is a medical-grade UPS system?

A medical-grade UPS system has been tested to meet UL listing 60601-1 standards. These standards ensure the UPS system meets all designated feature and safety protections required for use within patient-care vicinities. TECHNICAL SUPPORT Please contact our Tech Support department with installation, troubleshooting, or general product questions. Hours of operation: Monday – Friday 7:00am – More >

What is a sealed LCD?

Our sealed LCD panels include a clear, spray-resistant membrane. This membrane eliminates vulnerable gaps that exist between buttons and around the LCD screen insert. Custodial staff can spray, wipe down and repeatedly clean our sealed LCD screens without risking internal liquid damage.