The CyberPower Product FAQs offer straightforward knowledge, from explanations about product installation to details about how to configure your power management software. Browse our Product FAQs by topic categories or search by keywords. Obtain the answers to common questions about UPS systems, PDUs, surge protectors, power inverters, mobile batteries, and cables.
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Try plugging the device directly into the PC, bypassing the USB hub. If the device works in the PC but not in the hub, the hub may be faulty. For additional information, please contact our technical support team.
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