Yes. All CyberPower USB hubs are compatible with both XP and Vista.
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All Frequently Asked Questions
What is a sealed LCD? | UPS
Our sealed LCD panels include a clear, spray-resistant membrane. This membrane eliminates vulnerable gaps that exist between buttons and around the LCD screen insert. Custodial staff can spray, wipe down and repeatedly clean our sealed LCD screens without risking internal liquid damage.
When I connect the hub, I get this message: “The Generic USB Hub is a HI-SPEED USB device and will function at reduced speed when plugged into a non-HI-SPEED port.” What does message this mean? | USB Hubs
The message indicates the USB port in your computer is a low speed USB 1.1 port. This will limit the USB speed to USB 1.1. If you need high speed capability, you can purchase a high speed USB card for your desktop or laptop computer at a local computer store.
Critical Load and Non-Critical Load Outlets | UPS
“Critical Load” (CL) tends to refer to desktop computers or servers which require safe shutdown during the event of power failure. “Non-Critical Load” outlets refers to redundant equipment such as monitors or other peripherals and should be connected to the NCL outlets to be powered off early in order to save additional battery runtime for Read More ›
How do I know when the hub is powered by the battery (Model CPH420MP only)? | USB Hubs
The red battery power LED will be lit. If this LED not lit, then slide the switch to the battery position.
Can I monitor at the input or circuit level too? | PDU
Yes, all switched metered-by-outlet PDUs also monitor and display input/circuit power readings.
What is Firewire? | Cables
Firewire or FireWire® Cable is also known as IEEE 1394. The original release of IEEE 1394-1995 is now known as Firewire 400. It can transfer data between devices at 100, 200, or 400 Mbit/s. The cable’s maximum length is limited to 14.8 ft. (4.5 meters), but you can have up to 16 cables daisy-chained by using active repeaters, external hubs, or internal hubs.
How do I set a static IP address for my PDU? | PDU
Install and run the power device network utility software. Once open, click on the underlined IP address to login. Once logged in, click on the System tab and select Network Service. On the next screen double click your PDU’s MAC address. This will direct you to the Device Setup screen so you can set a Read More ›
What role of PowerPanel Business Edition (PPBE) and PowerPanel Business (PPB) installation do I need to choose? | Software
Use Agent when you are connecting the computer to the UPS with a USB or Serial cable. Use Client if you are connecting the computer via your network to the RMCARD installed on the UPS. Use Center when you want to monitor and manage all the CyberPower power protection products on your network.
What is the default username/password for my PDU? | PDU
Username: cyber Password: cyber
How do I determine the IP address of my switched metered-by-outlet PDU? | PDU
For PDUs with a display screen: Press and hold the select button for a few seconds. Once “IP” appears on the display screen, release the button. Your unit will then display the IP address in a sequence of four groups. For example, the IP address 192.168.20.177 would begin by showing 192, then 168, the 20 Read More ›
What about shipping? | Warranties
CyberPower pays for shipping when we send items to you. You pay for shipping when you send items to us. Pack and ship the product to CyberPower and, if requested by us, the item(s) of connected equipment, along with all the claim forms that we provide to you. Show the claim number on the shipping label or include it with the product.
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