When I connect the hub, I get this message: “The Generic USB Hub is a HI-SPEED USB device and will function at reduced speed when plugged into a non-HI-SPEED port.” What does message this mean?

FAQ Category:

The message indicates the USB port in your computer is a low speed USB 1.1 port. This will limit the USB speed to USB 1.1. If you need high speed capability, you can purchase a high speed USB card for your desktop or laptop computer at a local computer store.

Please contact our Tech Support department with installation, troubleshooting, or general product questions.
Hours of operation: Monday – Friday 7:00am – 6:00pm CST
Contact Tech Support: Submit Ticket Now
  • Was this Helpful ?
  • Yes   No